Skills Development Program Coordinator

About Keepers of the Circle

Keepers of the Circle is an Indigenous Hub operated by the Temiskaming Native Women’s Support Group (TNWSG), a non-profit organization founded in 1997 to promote the economic, cultural, and social equity of Indigenous women. The TNWSG was also mandated to establish culturally based programs and services to for Indigenous women and their families in the District of Temiskaming. In 2018, the mandate extended across the province with our appointment as the Ontario representative for the Native Women’s Association of Canada. Keepers of the Circle (KOTC) programming is focused on the restoration and retention of Indigenous languages and Indigenous Traditional Knowledge; economic security and self-determination; and creating culturally safe spaces for Indigenous women and families.

About the Role

The Skills Development Program Coordinator, under the direction of the Executive Director, will primarily be responsible for managing the intake and registration process for new members interested in participating in Keepers of the Circle’s training and skills development programs. This includes conducting interviews, assisting with applications, and gathering necessary information to prepare members for training. In this role, you will be the initial point of contact for training participants and will be responsible for providing information, assistance, and support to ensure a positive intake experience. You will also be responsible for educating interested applicants about Keepers of the Circle’s different programs and coordinating referrals to other departments or programs as needed.

Roles and Responsibilities include:

• Responding to inquiries by educating members/applicants about training opportunities within Keepers of the Circle and partners
• Responding to inquiries from communities and other organizations around partnership by sending them to the appropriate contact/lead
• Assisting with communication and coordinating outreach with training participants, general public, and staff
• Register participants in training programs by reviewing application and conducting interviews and assessment
• Organizing member files and inputting confidential member information with discretion into the data management system
• Create training cohort materials for program team (e.g. attendance sheets, cheque recs, participant bags) and send needed information about participants to facilitators and project team
• Arrange wrap-around supports and referrals for training participants prior to program participation and assist program team with organizing wrap-around supports during program delivery
• Send out and collect program feedback surveys from participants
• Confer with program practitioners (training/program team) on a regular basis for the purpose of assisting in evaluating progress and acting as a team member to troubleshoot any issues that might arise
• Maintain on-going documentation related to monitoring and evaluating member progress prior to program delivery and on an as-need basis
• Any other related duties to support the Education and Skills Development Team

Requirements and Skills

• Knowledge of Indigenous culture
• Basic knowledge of the employment counselling techniques
• Strong organizational and time management skills
• Excellent verbal and written communication to interact with members and convey information clearly, empathetically, and professionally
• Demonstrates attention to detail to verify information is inputted accurately while maintaining confidentiality
• Ability to multi-task, prioritize workload, and meet deadlines effectively
• Experience with Microsoft office applications
• Can work independently and cooperatively with a team
• Has extensive networking abilities within Northern Ontario is a plus
• Experience in social work or community support is a plus
• Understanding of the effects of intergenerational and historical trauma on Indigenous Peoples

Inclusion, Diversity, Equity & Accessibility

We advocate for the presence and contributions of all people regardless of ability, age, cultural background, education, ethnic origin, gender expression, gender identity, immigration status, language, marital status, nationality, physical appearance, political affiliations, perspective, race, religion, sexual orientation, sexuality, family status, socioeconomic status, or other such considerations, and intersectionality's therein. As an Indigenous organization, Keepers of the Circle has an affirmative action policy that prioritizes the hiring of Indigenous Peoples and community affiliates. Please let us know of any specific requirements during the application process by emailing hr@keepersofthecircle.com – we are happy to work with you on accommodation requests.

This position is on a full-time basis and is based out of our Burnside Drive office located in Kirkland Lake, ON.

We strongly encourage you to self-identify if you are of Indigenous ancestry or are a community affiliate.

If you would like more information about the role, please reach out to hr@keepersofthecircle.com

How To Apply

Applications will be accepted until August 16, 2024. Please send your resume and cover letter to hr@keepersofthecircle.com with the subject title “Skills Development Coordinator Job Application – (Your Name)”.